REFUNDS POLICY

A free demo of our actual Software is provided on this website to be a trial for satisfaction purposes prior to your actual purchase. 

Refund Request received by first time buyers within 24 hours of purchase will be offered a complete refund minus Activation and Software Set-up fee. A free demo of our actual Software is provided on this website to be a trial for satisfaction purposes prior to your actual purchase.

Refund Request will not be provided for software that has been used to e-filed, Software Setup, Portal Setup, Software Activation, nor for a renewed previous year customer. A free demo of our actual Software is provided on this website to be a trial for satisfaction purposes prior to your actual purchase.

To obtain a refund, you must mail (by U.S. postal service) a written request to:
Software Attn: Refund Request
201 East Main St Suite LL04
Murfreesboro, TN 37130, United States.

Please allow 4 to 8 weeks for all refunds. Requests for a refund need be prepared on a company letterhead and signed by the primary person on the account. No Refund Request will be responded to if the request is not done within our refund policies.

The written request should also contain the company name, primary contact name, account number, address and any other relevant contact information, date of order, and reason for the refund request.

Upon receipt of your refund request, will immediately terminate your software access as requested, including but not limited to access to customer websites, Portal, software updates, file center access, processing websites.

If you do a credit card, PayPal or merchant service charge back this will void all guarantees, refunds or cancellation of membership, in addition you will still be liable for the software fee along with all collections & legal fees. All legal & collection action venue will be Murfreesboro, Tennessee.

 

We the Software Company reserve the right to refuse or cancel any use of our software without notice or reason. If we refuse or cancel any software due to but not limited to the following you will not be offered a refund: making disparaging remarks, slandering remarks, profanity to our employees, harassing calls or what the Software Company determines as threatening calls or emails.